Business Supervisory Skills. Prepare yourself for the demands of today’s fast-paced business environment. This comprehensive program exposes students to develop the supervisory skills and tools that will assist them in dealing with situations within a business-related career.
The Art of Negotiation. The course exists for people experienced in selling or not, senior sales persons, sales managers/directors, anyone with the power to negotiate, rather than sell. Negotiation can have a far-reaching effect on company profits. It is what makes the difference between a mere sale, which may not do much for profits and a profitable deal. This event will help your sales-force to bring home many profitable deals.
Effective Communications in Management. Communications are those varieties of ways people use to convey an idea or information from one brain to another. Every spoken or written word is subject to interpretation.
Building long term relational with clients: A Customer Service Representative (CSR) is representative of the organisation the customer is dealing with. Hence, any impression the customer gets from the CSR is applied to the whole company.As a result, customer services are of paramount interest to organisations and even individuals and it is a skill that everyone in this business must master.
The Art of Closing Deals. One of the most important stages of selling is closing the deal, which are the actions taken by the sales person to gain agreement to the sale. There are many closing techniques in sales, which are prescribed actions that sales people take to persuade the customer to make the necessary commitment.