Zhecho Dobrev

Zhecho Dobrev

Building an experience economy...
Zhecho Dobrev
More ideas from Zhecho
Fina

Fina

UK brands have seen perceptions of their customer experience fall as they fail to meet consumers' expectations or adapt to new ways of buying.

Improved customer experience drives value - Marketing Week

Customer experience investment fails to pay off as performance hits all-time low - Marketing Week

UK brands have seen perceptions of their customer experience fall as they fail to meet consumers' expectations or adapt to new ways of buying.

The story of more than a decade of war, terror and revolution in the Middle East, seen through the eyes of six people whose lives were changed forever.

Fractured Lands: How The Arab World Came Apart The story of more than a decade of war, terror and revolution in the Middle East, seen through the eyes of six people whose lives were changed forever.

We asked more than 5,000 people to tell us about the brands they sought out, then we analyzed what those brands did. The results were surprisingly consistent.

We Studied Brands Around The World. What Consumers Want Isn’t What You Think. We asked more than people to tell us about the brands they sought out, then we analyzed what those brands did. The results were surprisingly consistent.

Staying in hotels can either be a super-fun experience for you and your family, or a total nightmare. It all depends on the staff, as well as the quality of the hotel. Sometimes, there are little features in your hotel room that are absolutely perplexing. These 13 hotel design fails will leave you with no...

There's nothing to do but laugh at these ludicrous hotel design fails.

Opalo

Opalo

We Studied Brands Around The World. What Consumers Want Isn’t What You Think

How Much Should You Charge For Design Work?

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