At Market Inspector, we have compiled an infographic to describe the most effective ways to use chatbots to enhance the customer’s purchase experience and reduce costs. It has been suggested that more than 80% of businesses will have some sort of automation through chatbots in customer service delivery. If you are an E-commerce business that wants to add value to your customers without hiring more staff, then the infographic below shows how chatbots will optimise your customer experience.
Most of the AI tools on the market are not one-size-fits-all solutions, but Market Inspector handpicked some of the best softwares and applications that are accessible and applicable with any business capacity. Whether you are looking to improve marketing, HR, sales, customer service, or IT performance, some of the services mentioned in the infographic can make your business life sweeter and less exhausting.
According to Eurostat, British full-time employees work the longest hours amongst all European countries, averaging nearly 43 hours per week. However, the results of the long work days seem to not fulfill expectations. Market Inspector created an infographic to illustrate this problem and the proposed solution.
The objective of gamification is to make the task at hand more entertaining and easier to complete. The ultimate goal is to engage both the employees and customers. The more addictive the transformed activity, the better. Big companies like PwC, DeLoitte, Samsung, and Coca-Cola have already successfully integrated gamification in their businesses. Although, this strategy has only been around for a few years, companies are realising the potential benefits this approach could unlock.
On a global scale, an overall shift is evident towards digital payment, but this varies significantly depending on the region and country. Asia shows a strong adoption rate of digital options with eWallets taking strong positions in countries such as China. In contrast, cash still holds a large market share for transactions in Latin American countries.