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Ellen Weiner contacted us after eight frustrating months of being ignored by Alitalia. She spent 10 days in Israel last year, traveling from Miami to Tel Aviv with a stop in Rome. Along the way, one of her bags went missing.  - http://elliott.org/advocate-this/maybe-many-weiners-flight/

Ellen Weiner contacted us after eight frustrating months of being ignored by Alitalia. She spent 10 days in Israel last year, traveling from Miami to Tel Aviv with a stop in Rome. Along the way, one of her bags went missing.

The irrational logic of airline fuel surcharges - http://elliott.org/advocate-this/the-irrational-logic-of-airline-fuel-surcharges/

The irrational logic of airline fuel surcharges

Day 1 of 100: I'm in Rome, Kicking Off My Trip With Some Photos

The most common travel mistakes Rick Steves sees — and how to avoid them!

If the price of your flight falls after you book it, you should be able to get a partial refund. At least that’s what Sarah Boardman thought. - http://elliott.org/advocate-this/50522/

If the price of your flight falls after you book it, you should be able to get a partial refund. At least that’s what Sarah Boardman thought.

Daniel Noah wanted to take his wife to Europe for the first time. They saved for three years, and then booked a package trip to Italy through Expedia.  - http://elliott.org/advocate-this/first-time-to-europe-not-if-youre-flying-with-expedia/

Daniel Noah wanted to take his wife to Europe for the first time. They saved for three years, and then booked a package trip to Italy through Expedia.

Danielle Williams and her fiance were delayed, and then delayed again, when they tried to fly from Dallas to Jacksonville, Fla., during the holidays.  American Airlines apologized, and then apologized again. But did it apologize enough?  - http://elliott.org/is-this-enough-compensation/never-life-experienced-disregard-human-decency/

“I have never in my life experienced such disregard for human decency” - Elliott

When Brian Dean’s wife falls ill before their South Pacific cruise, they don’t expect to lose their airfare. But now their cruise line wants to pocket their refund. Can it do that?  - http://elliott.org/the-troubleshooter/can-oceania-keep-our-airfare-refund/

When Brian Dean’s wife falls ill before their South Pacific cruise, they don’t expect to lose their airfare. But now their cruise line wants to pocket their refund.

It was supposed to be the trip of a lifetime for Marion Aymie and her husband. But their plans ran aground when Princess changed the cruise schedule. - http://www.elliott.org/is-this-enough-compensation/we-lost-1500-when-princess-rebooked-us-on-a-cruise-we-didnt-want/

It was supposed to be the trip of a lifetime for Marion Aymie and her husband. But their plans ran aground when Princess changed the cruise schedule.

No need to apologize for Azamara 'promotions naivete' - http://elliott.org/on-your-side/no-need-to-apologize-for-azamara-promotions-naivete/

No need to apologize for Azamara ‘promotions naivete’

Patrick Ryan and seven other passengers are stranded when British Airways' computer system melts down. They're traveling to Norway for a cruise and charter a flight so they would arrive in time to board the ship. Now, they can't get reimbursed and want to know if our advocates can help them. - http://www.elliott.org/case-dismissed-2/we-chartered-a-flight-to-make-our-cruise-on-time-why-wont-viking-make-us-whole/

We chartered a flight to make our cruise on time. Why won't Viking make us whole?

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