In Accelerating Leadership Development, Jocelyn Bérard, vice president at Global Knowledge, outlines various processes that businesses can use to identify talent gaps, determine leadership requirements, select and develop promising talent, and promote leaders’ growth.
In The Leader’s Guide to Speaking with Presence, executive coach John Baldoni demonstrates how leaders can perfect the art of communication to become more effective within their organizations. Through a series of tips and techniques, Baldoni teaches readers how to both craft and deliver the kinds of speeches that truly resonate with audiences.
In Principled Selling, David Tovey explains that businesses must abandon their old heavy-handed, cold-calling sales approaches and instead use social media to determine what actually stimulates today’s consumers. In addition, businesses must focus on motivating customers and clients, maintaining customer loyalty, and becoming trusted suppliers and advisers.
In The Secret Language of Influence, author Dan Seidman teaches salespeople how to listen, gain psychological insight, and influence others. Influence occurs at a level just below the buyer’s awareness. By means of customized dialogues and using effective language, sales professionals can have relaxed, comfortable, and productive conversations with buyers. Getting buyers to make decisions requires identifying their dialect and then tailoring the sales pitch to fit the buyers.
In Actionable Intelligence, Kevin B. Carter shows that business leaders are seeking actionable intelligence: the right information available at their fingertips, providing the knowledge they need to more easily make timely decisions and take proactive actions. With Carter’s approach, big data has the potential to make life easier for all business stakeholders to deliver sustainable improvements. He details a new way of approaching data that can spark organizations to think bigger and act…
In Screen to Screen Selling, Doug Devitre explains how he finally grew weary of traveling for business and figured out how to use technology to increase his sales and improve the customer experience--without needing to be there in person.
In Investing with Impact, Jeremy K. Balkin argues that the economic crash of 2008 resulted from the moral failures of individuals. The system that allowed individual greed to escape detection was not capitalism, but a distortion of the system that has allowed billions to escape poverty.
In The Purpose Is Profit, Ed “Skip” McLaughlin shares his experiences launching and building two new business ventures. His ventures included a passion project that failed and a business built on his distinctive competence, which thrived. McLaughlin’s experiences taught him how to obtain funding without losing control, how to build an enduring entrepreneurial brand, and why profit should be an important consideration in every business decision.