Being in the healthcare industry allows little room for mistakes and waste. Lack of organization and teamwork can also prove fatal to any healthcare institution. Many healthcare organizations should consider taking a Lean Japan Tour.
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The staff at the Charlotte Community Health Clinic: Nancy Hudson (left), Maria Elena Solanilla, RN; Tonya Luna, CMA; Lisa Ortiz-Fraticelli, RN; Charm May Agustin, CMA; Martha Brinsko, FNP; Tamara Withers-Thompson, RN. (Photo by Michael Tomsic/WFAE)