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Making Change Work… While the Work Keeps Changing | Re-imagine Work

Making Change Work… While the Work Keeps Changing

The Global State of Digital Marketing in 2015 #Infographic #digitalmarketing #digitalmarketing2015

What works best in Digital marketing today? In our latest infographic we show the importance of digital marketing to businesses today and the digital marketing techniques that marketers find most e.

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Ventana Next Generation Customer Engagement Research Channels supported by companies

Designing services | Scoop.it

The Mobile Mind Shift Is Spreading Rapidly -- Forrester Research

10-year investment returns from public #CX leaders is 43%, while laggards see negative returns. #ageofthecustomer

Forrester on

investment returns from public leaders is while laggards see negative returns.

Watson IoT & Blockchain - disruptor and game changer [Infographic] - IBM

convergeThe IBM Watson IoT Platform enables IoT devices to send data to private blockchain ledgers for inclusion in shared transactions with distributed record…

Patients Are Actually Customers...Who Knew?

"Someone calling themselves a customer says they want something called service.

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Who Handles Customer Interactions, Ventana Research, Next-Generation Customer Benchmark Engagement Research

How Much Data is That?

Byte by byte we were rogressing. And now gigabytes. How Much Data is That? [INFOGRAPHIC] <--- I've needed this for years

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