Jack Canfield wrote "Chicken Soup For The Soul." The title's a little corny, but listening to him -- he really draws you in. Some terrific lessons and ways of thinking. I'm reading "The Success Principles" right now -- GREAT stuff.
http://en.wikipedia.org/wiki/W._Edwards_Deming 6- Institute training on the job. 11- a. Eliminate work standards (quotas) on the factory floor. Substitute with leadership. b. Eliminate management by objective. Eliminate management by numbers and numerical goals. Instead substitute with leadership. 13- Institute a vigorous program of education and self-improvement.