5 Rules for Great Customer Service on Social Media.  Customer service on social media. Get it wrong and you'll become a cautionary tale. So here's how to get it right every time.

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Derby-based social media consultancy Status Social is to take on a second studio after a record year.

Derby-based social media consultancy Status Social is to take on a second studio after a record year.

Derby County and social media: How Championship football club Derby County are using video to win over their fans. Using YouTube and Vine to give value to their supporters.

How Derby County loves their fans through video - Social media training, management, Derby Nottingham Leicester

Status Social’s Mark Saxby was invited onto BBC Radio Derby to discuss Facebook’s birthday and asked whether businesses should be taking the social network seriously? Have a listen to the interview.

Status Social’s Mark Saxby was invited onto BBC Radio Derby to discuss Facebook’s birthday and asked whether businesses should be taking the social network seriously? Have a listen to the interview.

How Marketing Derby got to number one on Twitter for inward investment

How Marketing Derby got to number one on Twitter for inward investment

Status Social joins forces with Treetops Hospice

Status Social joins forces with Treetops Hospice - Social media training, management, Derby Nottingham Leicester

Is there a direct link between social media and sales? Read our latest article in Agenda - the Derby Business magazine.

Is there a direct link between social media and direct sales? There are some who say it is impossible to measure. Find out why we think there is indisputable evidence.

We’re moving to new offices in Derby city centre in autumn 2013! Exciting times for us!

OK, so we don't occupy the whole building, but this is the building our office is in. We are proud to work alongside lots of other creative businesses in the Cathedral Quarter in Derby at Friar Gate Studios.

How much time should I spend on social media?

In essence, effective time management does come down to the princely art of delegation.

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